Job Vacancy: Field Engineer


We are currently seeking a Field Engineer to join our team to assist us with providing the best care to our ever-expanding customer base. The successful candidate will be responsible for installations, servicing, troubleshooting and staff training of our fall prevention and monitoring solutions.

*Full product training will be provided.

Key duties and responsibilities...

  • System set up and programming
  • Onsite system installation
  • Training of clinical staff on system functions and use
  • Working with Sales representatives to deliver successful product installation and rollout. This will include pre-site visit to determine installation plan and advise the Hospital Trust if they have to complete any estates (structural/electrical) works prior to our installation
  • Other small-scale installation/delivery
  • Attending site for fault call outs / troubleshooting
  • Completing scheduled maintenance visits to sites to provided support and continued training
  • Annual audit of equipment on maintained sites
  • Telephone support / troubleshooting as required
  • Reporting of work carried out and communication of further action required following site visits.

Essential Criteria

  • Ability to diagnose and resolve technical issues
  • Customer-oriented with strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Full driver’s license
  • Happy to travel on a national scale

Working Hours

  • Monday - Friday 07:30 - 16:30

Desired Criteria

  • Good basic knowledge of IT systems and set-up
  • Experience of working with hand/power tools


An attractive package will be available to the right person, which also includes a company van, phone, laptop and uniform.

Please send your CV to by 31st May 2023.